4.34/5

71,844 total reviews

Progressive insurance reviews

Name: Progressive Insurance Reviews
Brand: Progressive
Rating: 4.34 (71844 reviews)

Read reviews of our auto insurance, homeowners insurance, and more

Easily find ratings and reviews for the insurance you're looking for. From cars and motorcycles to homes and apartments, read about the experiences of Progressive customers.^†

Auto insurance reviews

Browse customer reviews and ratings for Progressive car insurance.

Renters insurance reviews

Browse reviews from our renters insurance customers

Homeowners & condo insurance reviews

Read home insurance reviews from customers who trust us to protect one of their most valuable assets.

Motorcycle, boat, & RV insurance reviews

See what our bikers, boaters, and RVers think about Progressive insurance.

5/5

June 9, 2026

Progressive was a very good choice for me. . They lowered my monthly payments to my satisfaction. Wish I had chosen them years ago

5/5

June 10, 2026

Seem to be dependable, commercials aren’t horrible, and good service :D

5/5

June 11, 2026

Easiest process and I really love the App!

5/5

June 9, 2026

After being with another insurance provider for many years, they kept going up in price on me, and I had no accident claims nor tickets. My Progressive Agent went over all the details with me, answered all my questions. After being treated like a customer instead of a number, I knew Progressive was the way to go!

5/5

June 9, 2026

Good insurance company to go with

5/5

June 9, 2026

5/5

June 10, 2026

Very understanding and helpful. Answered all questions and concerns I had. Thank you.

5/5

June 3, 2026

Great customer interaction

5/5

June 9, 2026

Good Customer Service skills.

5/5

June 3, 2026

Roy Scott was incredible. Answered all my questions, was very patient and guided me through the whole process with ease.

5/5

June 4, 2026

Good service happy with it

5/5

June 3, 2026

So far they have been great to work with!

4/5

June 4, 2026

We're still happy to go back to Progressive with the awesome savings and coverage. The process was frustrating though -- the reps were fantastic-- it's just the process that need improvement.

5/5

June 3, 2026

The agent made me feel like we have known each other forever. Very easy to talk with.

5/5

June 9, 2026

Good Customer Service skills.

5/5

June 4, 2026

Very friendly agent! Treats you like a customer not a number

5/5

June 3, 2026

great team and reliability

5/5

June 9, 2026

The person that helped us on the phone was very knowledgeable and made the process easy

5/5

June 9, 2026

The person that helped us on the phone was very knowledgeable and made the process easy

5/5

June 5, 2026

Progressive you have a gem on you hands as far as professionalism and courteousness with your employee Derril Sorrows ( sorry if I spelled that wrong) one of the most patient and at ease persons I've talked to in a while. There was zero confrontation, he made the whole ordeal today very pleasant. As far as progressive itself, I feel like I was taken advantage of and my rates went up without my knowledge followed by conversations with other customer service reps that were less than satisfactory (information deliberately not documented, thank goodness for recordings) some even threatening.