4.34/5

70,356 total reviews

Progressive insurance reviews

Name: Progressive Insurance Reviews
Brand: Progressive
Rating: 4.34 (70356 reviews)

Read reviews of our auto insurance, homeowners insurance, and more

Easily find ratings and reviews for the insurance you're looking for. From cars and motorcycles to homes and apartments, read about the experiences of Progressive customers.^†

Auto insurance reviews

Browse customer reviews and ratings for Progressive car insurance.

Renters insurance reviews

Browse reviews from our renters insurance customers

Homeowners & condo insurance reviews

Read home insurance reviews from customers who trust us to protect one of their most valuable assets.

Motorcycle, boat, & RV insurance reviews

See what our bikers, boaters, and RVers think about Progressive insurance.

5/5

April 9, 2026

I appreciate doing business with people. Carnes Agency is human based. No automatic computer responses, just good, live customer service. They answer the phones!!

5/5

April 8, 2026

Our agent was very helpful and understanding and helpful to our needs!

4/5

April 7, 2026

I’m just another number to you, your run mostly by bots. You really don’t care about me. I have to have car insurance , if I didn’t you wouldn’t be my friend.

5/5

April 9, 2026

I recommend progressive to anyone looking for insurance, they are patient with you. They are so detailed in explaining their policy.

5/5

April 7, 2026

Highly recommend great rates and coverage.

5/5

April 8, 2026

This company saved me over $125 a month on my premium and I'm very happy about that. I would highly recommend Progressive for auto insurance.

5/5

April 6, 2026

I feel they are competitive and similar to Geico in customer service but they are not as good at customer service as Geico

5/5

April 7, 2026

My representatives were very polite and respectful

5/5

April 9, 2026

I appreciate doing business with people. Carnes Agency is human based. No automatic computer responses, just good, live customer service. They answer the phones!!

4/5

April 7, 2026

I’m just another number to you, your run mostly by bots. You really don’t care about me. I have to have car insurance , if I didn’t you wouldn’t be my friend.

5/5

April 7, 2026

I like how there customers service is

5/5

April 6, 2026

Very helpful and answered all my questions!

5/5

April 7, 2026

Everything has been perfect honestly

5/5

April 6, 2026

Knowledgeable, professional, patient, understanding, and informative.

4/5

April 7, 2026

Don't have enough time to understand the level of service.

5/5

April 7, 2026

Switching insurance carriers can be hard & overwhelming. Progressive took those things away and gave me a great experience at a better price than my former carrier could have hoped to give. Don't let the anxiety of changing cost you money.

3/5

April 7, 2026

Left me in the time of need

5/5

April 8, 2026

Progressive always provides a great service with better customer service!

5/5

April 7, 2026

The best insurance company we are blessing to counting with them

5/5

April 6, 2026

I feel they are competitive and similar to Geico in customer service but they are not as good at customer service as Geico

5/5

April 6, 2026

Prigessuve us a great insurance company putting the concern and needs of the insured first.

3/5

April 7, 2026

Left me in the time of need

3/5

April 7, 2026

I had been with Progressive for my auto insurance for a couple of years. After seeing their constant ads everywhere promising “easy homeowners insurance” and “protect what matters most,” I called expecting a straightforward quote and policy. Instead, they flat-out told me they couldn’t insure the new home I was buying. No explanation that made sense. Even worse, this wasn’t the first time. When I still lived in my manufactured home, I tried to get coverage through them and they couldn’t provide either.