4.34/5

71,844 total reviews

Progressive insurance reviews

Name: Progressive Insurance Reviews
Brand: Progressive
Rating: 4.34 (71844 reviews)

Read reviews of our auto insurance, homeowners insurance, and more

Easily find ratings and reviews for the insurance you're looking for. From cars and motorcycles to homes and apartments, read about the experiences of Progressive customers.^†

Auto insurance reviews

Browse customer reviews and ratings for Progressive car insurance.

Renters insurance reviews

Browse reviews from our renters insurance customers

Homeowners & condo insurance reviews

Read home insurance reviews from customers who trust us to protect one of their most valuable assets.

Motorcycle, boat, & RV insurance reviews

See what our bikers, boaters, and RVers think about Progressive insurance.

5/5

June 10, 2026

I felt like I got a great policy and saved a lot of money which was a big plus!!!

5/5

June 9, 2026

Good Customer Service skills.

5/5

June 10, 2026

I have had good luck so far

5/5

June 10, 2026

Very pleased with all We have purchased, our agent is great

5/5

June 10, 2026

Agent was very informative and helpful in finding best policy for me.

5/5

June 9, 2026

Good insurance company to go with

5/5

June 5, 2026

Progressive you have a gem on you hands as far as professionalism and courteousness with your employee Derril Sorrows ( sorry if I spelled that wrong) one of the most patient and at ease persons I've talked to in a while. There was zero confrontation, he made the whole ordeal today very pleasant. As far as progressive itself, I feel like I was taken advantage of and my rates went up without my knowledge followed by conversations with other customer service reps that were less than satisfactory (information deliberately not documented, thank goodness for recordings) some even threatening.

5/5

June 6, 2026

I appreciate the rep I had that walked me through each step and letting me know in the future what my other options will be for more coverage rather home or bikes etc. I can say when I didn't understand I asked if he could explain it the gentleman did very well and look forward to getting more and better coverage down the road.

5/5

June 10, 2026

Great service and follow-up.

5/5

June 2, 2026

The representative that helped me process my claim was very friendly

5/5

June 9, 2026

Great prices and customer service.

5/5

June 4, 2026

Good service happy with it

5/5

June 3, 2026

So far I'm loving my experience with Progressive

5/5

June 3, 2026

Understanding and ready to help

3/5

June 2, 2026

Confused on documents and never received policy paperwork thru mail

5/5

June 3, 2026

my agent was knowledgeable of what i wanted and needed and was easy to work with

5/5

June 6, 2026

Progressive made it easy to change insurance carriers. The customer service personnel were knowledgeable and responsive.

5/5

June 3, 2026

great team and reliability

5/5

June 9, 2026

Good Customer Service skills.

5/5

June 10, 2026

I’m very pleased with my insurance for both my car and my condo !! My agent was very helpful and professional knew what was best for me. Thank you David Green️

5/5

June 9, 2026

Progressive web-site is EASY to navigate and pay on line. Their call center is AMAZING as well. They were very kind and understanding and treated me with RESPECT.